We are looking to recruit a Restaurant Operations Manager for an independant company operating an in-house daytime restaurant and food retail units with strong values centred around customer service, professionalism, quality of product, and high standards. Based in the Leatherhead area you will have full financial, operational and strategic responsibility for the restaurant and retail units, and will be a passionate foodie with strong financial and commercial acumen. As well as possessing excellent people management skills and the drive to succeed. Without corporate brand constraints you will have the autonomy to really develop the offer and shape the business. A massive bonus is that the entire business is a daytime operation, so you will have a great work life balance. Benefits: Free parking Employee discounts Alternate weekends off Company pension The role: Accountability for multiple P & L accounts, budgets, costs and labour Recruit, train, develop, lead, motivate and performance manage your team Develop the food offer with the head chef Liaise and negotiate with suppliers Implement and manage rebust control measures to ensure consistency and compliance Work with the managers to drive sales Have a keen eye for detail - know what good looks like Ensure the delivery of exceptional customer service Work to company targets and KPIs' You will have: Experience as a restaurant/cafe/food led pub/coffee shop area/senior manager/operations/multi-site/manager in high volume commercial customer facing operations - ideally a mix of independent and corporate restaurants with some food retail knowledge Menu development skills alongside a creative approach to driving sales Very strong financial & commercial acumen - P & L accountability Excellent communication, people management, leadership and coaching skills A lead from the front approach and a very keen eye for detail An intrinsic understanding of legislation & compliance The ability to motivate and enthuse people and teams to deliver results A positive and outgoing personality and outlook IT literacy - working with systems & process Apply today Please note: You must be resident in the UK and eligible to work. We will respond to your application as soon as possible, and please bear with us because we are experiencing very high numbers of applications at the moment. Penny Cook Recruitment is an equal opportunities employer, a recruitment agency dedicated to recruitment in the Hospitality Industry.

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