We are looking for kind and efficient professionals who bring energy, attention to detail and genuine warmth to the guest experience professionals who take pride in every first impression and every interaction that follows. What youll do: Be the face of the restaurant, creating a warm and memorable first impression for every guest Manage reservations, walk-ins and guest flow with confidence and care Anticipate guest needs and personalise each interaction Communicate seamlessly with the floor and management team to ensure smooth service Handle guest enquiries, special requests and feedback with professionalism and empathy Maintain an organised, calm and welcoming reception area at all times Take ownership of the guest journey from arrival to departure, ensuring consistency with company standards Who you are: Warm, elegant and naturally guest-focused Highly organised with strong attention to detail Confident communicator with a calm and professional presence Positive, proactive and a true team player Versatile and adaptable in a fast-paced environment Experienced with booking platforms such as SevenRooms Welcoming, kind and genuinely passionate about hospitality Someone who thrives in a high-standard environment and is keen to grow What we offer: Cycle to work scheme £10 taxi contribution for late finishes Increased holiday allowance (up to +3 days with service) Your birthday off (after 1 year of service) £300 loyalty bonus every 6 months £10 taxi contribution for late finishes Biannual staff socials £150 dining voucher after 6 months Daily team meals Paid breaks (up to 1 hour) Mystery Diner bonus £50 per team member on a 100% score Refer a star bonus up to £1,000 50% off food & beverage (managers discretion) Paid food & beverage training Uniform provided (dry laundry)

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