Branch Manager This is a great opportunity to lead our Bridgnorth branch, get involved in the local community, and build strong relationships that make a real difference. We're looking for a dynamic Branch Manager to inspire a high-performing team, strengthen our presence in the area, and deliver exceptional customer experiences while supporting the Society's strategic vision. As a Branch Manager at the Society, you'll quickly become one of the experts our members need. You will be responsible for creating long term relationships with our new and existing Customers, supporting them through their key milestones in life. In addition to the above, you will also be; Inspiring, leading and developing your in-branch colleagues to deliver a second-to-none customer experience. Strengthen our reputation as a trusted building society within the community and identify business growth opportunities. Working collaboratively as a team across multiple channels, personalising each interaction with a customer, and providing outcomes to best suit the customers' needs. Investigating emotive and complex customer and client queries, concerns, and complaints related to an extensive range of products and services. Developing and executing strategies to increase funding to achieve corporate goals. Managing day-to-day operations, including complian...