Retail Director

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Retail DirectorThe RoleWe are seeking an accomplished Retail & Property Director to lead the strategic and operational performance of our retail portfolio within a luxury women's wear environment. This executive leadership role is responsible for delivering commercial excellence, elevating the customer experience, and ensuring our physical spaces reflect the sophistication, craftsmanship, and values of our brand.Reporting to the Managing Director, you will oversee multi-site retail operations while owning the property strategy, ensuring each location is optimised for performance, brand expression, and long-term growth.Key ResponsibilitiesRetail LeadershipSet and deliver the retail strategy across the store portfolio in line with the brand vision and growth objectivesDrive sales, profitability, and KPI performance while maintaining an uncompromising focus on luxury customer experienceLead, inspire, and develop regional and store leadership teams, fostering a culture of excellence and accountabilityEnsure consistent delivery of brand standards, visual identity, and service excellence across all locationsPartner closely with Buying, Merchandising, Marketing, and Operations to maximise commercial performanceProperty & Estate ManagementOwn the property strategy, including store openings, relocations, refits, and closuresEnsure all stores are maintained to the highest luxury standards, aligned with brand aesthetics and customer expectationsIdentify new location opportunities that enhance brand presence and support long-term growthAbout YouSignificant senior leadership experience within luxury or premium fashion retailProven track record of driving commercial performance across a multi-site estateStrong experience managing retail property portfolios, including lease negotiations and store developmentDeep understanding of luxury customer expectations and service-led retail environmentsStrategic, commercially astute, and highly detail-orientedInspirational leader with exceptional communication and stakeholder management skillsBH35243 #J-18808-Ljbffr
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Location:
Richmond
Job Type:
FullTime

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