Who are TEMPUR People? TEMPUR people are personable and individuals. They are a “people person” and are bright and switched on. They are engaging and they are a listener and learner. They have manners and are collaborative and presentable. They show aptitude and initiative. The Role Our Brand Specialists are ambassadors of the TEMPUR brand. They offer our customers an exceptional experience through personalized, insightful advice and assistance. Doing this well means that a high number of consumers buy TEMPUR mattresses and pillows when they visit the store. Our Brand Specialists are customer focused, highly driven, flexible, and enjoy the challenge of working hard to achieve even the toughest targets. Working for TEMPUR, is more than just a job, it is being part of a truly trendsetting modern premium brand, steeped in heritage and renowned worldwide for its quality. Key Responsibilities Be a brand ambassador and help achieve store sales and conversion targets Ensure each customer receives the TEMPUR customer journey through outstanding customer service and living our brand values Offer exceptional 1-2-1 customer service and ensure the customer comes first Knowledgeable about the benefits and uses of each TEMPUR product and continuously develop your product knowledge and understanding of the business Knowledge and awar...