About Us

Skin Cupid is a leading Asian beauty retailer, dedicated to bringing the best of Asian skincare to our global community. Our platform is a curated haven for skincare enthusiasts, offering a diverse range of high quality products sourced directly from the most reputable and innovative Asian beauty brands. We believe in empowering our customers with knowledge and choices, making it easy and enjoyable to find products that suit their skin needs and preferences. Joining our team means being part of a dynamic, fast-growing environment that celebrates cross borders beauty and wellness.

About the Role

We’re looking for an enthusiastic and highly organised Assistant Store Manager to join the team at Skin Cupid’s very first offline and flagship store. This is an exciting opportunity to help bring our online presence to life and set the standard for our in-store experience.

As the Assistant Store Manager, you’ll work closely with the Store Manager to ensure smooth daily operations, deliver an exceptional customer experience, and support the development of a passionate, high-performing team. You’ll act as a role model on the shop floor, combining expert product knowledge with excellent leadership and communication skills.

This role is perfect for someone who thrives in a customer-focused environment, has strong organisational abilities, and enjoys supporting a team to reach their full potential.

Responsibilities

• Support the Store Manager in the daily running of the store, ensuring a seamless and welcoming experience for every customer.
• Act as a leader on the shop floor, guiding and motivating the team to deliver exceptional customer service.
• Step into the Store Manager role when needed, managing operations, decision-making, and problem-solving.
• Assist with training and onboarding new team members, fostering a supportive and collaborative environment.
• Maintain high standards of visual merchandising, cleanliness, and stock presentation in line with Skin Cupid’s brand guidelines.
• Support with store performance monitoring, KPI tracking, and implementing improvement strategies.
• Handle customer queries and resolve issues efficiently, ensuring every interaction reflects Skin Cupid’s values.
• Collaborate with the HQ team to ensure store promotions, product launches, and brand initiatives are executed smoothly.

We Are Looking For

• Previous experience in a retail supervisory or assistant manager role, ideally within beauty or skincare.
• Genuine passion for skincare and beauty, with strong product knowledge or the eagerness to learn quickly.
• Strong leadership and interpersonal skills, with the ability to inspire and support a team.
• Excellent communication skills, both with customers and team members.
• Highly organised, with the ability to manage multiple priorities in a fast-paced environment.
• Problem-solving mindset, proactive attitude, and flexibility to adapt to changing needs.

Why Join Us

• Be part of a milestone moment in Skin Cupid’s journey as we open our very first flagship store.
• Work alongside a passionate, supportive team who share your love for skincare.
• Enjoy a collaborative and positive working environment where your contributions truly make an impact.
• Competitive salary based on experience.
• Employee discount and the opportunity to try new products before they launch.
• Invitations to company events and team dinners.

All candidates must be eligible to work in the United Kingdom.

If you love working in a tight-knit team, thrive in a customer-facing environment, and are excited about skincare, you’ve found just the place!