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Revenue & Commercial Performance Manager

Posting Date: 15 Aug 2025

Function: Brand and Marketing

Unit: Consumer

Location:

UK Wide, United Kingdom

Salary: Competitive with great benefits

London, Birmingham or Bristol

3 days in the office, 2 days remote

About EE

We’re EE. We are the biggest mobile and broadband operator in the UK and we have a relationship in every second household in the country. But we’re for everyone, on any network – serving up new tech, new services, and heaps of inspiration for every aspect of your connected life.

We’ve been awarded the UK’s best network for the last 10 years. It’s central to our vision – to be the most personal customer-focused technology company in the UK.

That means earning a place on customers’ home screens by offering them more than ever before, whether that’s helping their home run smarter with EE Home, levelling up their play with EE Game, helping them work on their terms with EE Work, or even unleashing their kids’ learning with EE Learn.

We’re also part of BT Group, which we’re even bigger than you might think. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.

We think we’ve got something special here. We want everyone to feel proud about working at EE – and feel excited about where we’re going and what we’re going to do. Want to join in?

In this role you will act as the commercial conscience – looking for value opportunities, identifying where margin can be gained, and holding the business to account for the performance of its investments and initiatives. Whether it’s pricing, bundling, retention, or upsell strategies, your job is to ensure they translate into measurable revenue outcomes.

By bringing discipline, visibility, and insight to revenue performance, this role enables the business to make faster, smarter decisions—and to continuously improve how we monetise our products, services and serve our customers across 3 brilliant brands.

What you’ll be doing

• Leading the identification and evaluation of revenue opportunities across the product lifecycle
• Tracking the financial performance of activities, campaigns, and pricing initiatives against targets (Base ARPU, churn, gross adds, etc)
• Partnering with Finance, Product teams to embed commercial rigour into activity and investment decisions
• Analysing customer and usage data to find leakage risks, monetisation gaps, or optimisation potential
• Developing and driving initiatives that improve customer lifetime value (CLV), margin, and product yield
• Creating and evolving dashboards, forecasts, and performance tracking frameworks to monitor key revenue drivers
• Managing quarterly and monthly revenue performance reviews, contributing to strategic planning and scenario modelling
• Ensuring proper measurement and post-implementation review (PIR) of major commercial changes and investments

What we're looking for

• Strong experience in commercial, finance, pricing, or revenue management, preferably in telecoms or other subscription-based industries
• Track record of leading data-driven initiatives resulting in measurable commercial improvements
• Strong knowledge and understanding of customer economics, ARPU dynamics, product lifecycle, and pricing mechanics
• Experienced in analysing large, complex datasets to extract actionable insights and present clear, data backed narratives to senior stakeholders
• High attention to detail and commercial awareness
• Excellent communicator with a history of effectively influencing and aligning stakeholders across diverse teams including Base, Finance, Product, Customer Marketing, and Exec teams
• Annual on target bonus 10% (based on both personal and company performance)
• BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
• 25 days annual leave + 8 bank holidays with the option to buy up to one week's work of your contracted hours. This will also increase with service.
• 2 weeks carer’s leave
• From January 2025, all parents welcoming a new child will be eligible for our new Family Leave policy. You will receive 18 weeks at full pay, eight weeks at half pay and 26 weeks at the statutory rate. It is for all parents, no matter how your family is made.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• Life Assurance (4 x life cover pay)
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans.
• My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers.
• Discounted EE TV including TNT Sport and the NOW Entertainment membership.
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• Volunteering days so you can give back to your local community.
• Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV.’
• 24/7 private virtual GP appointments for UK colleagues

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.