Room Attendant - Flexi Hours

Schedule: Available working hours will vary each week and can range anywhere from 0 to 40 hours. 

About Hyatt Regency London - The Churchill

Hyatt Regency London – The Churchill is located in the prestigious Marylebone area of London’s West End, overlooking the gardens of Portman Square and just moments from Oxford Street and Hyde Park. Inspired by the legacy of Sir Winston Churchill, the hotel reflects a sense of British heritage and timeless style. 

The hotel features 440 elegant guestrooms including 50 suites, along with 11 versatile meeting and event spaces hosting a wide range of corporate events and social occasions. Dining experiences include seasonal British dishes and Afternoon Tea at The Montagu Kitchen and cocktails at the stylish Churchill Bar & Terrace. 

Colleagues work in a vibrant hospitality environment welcoming both international business travellers and leisure guests to one of London’s most sought after neighbourhoods. 

Duties and responsibilities related to the Room Attendant position

• Clean and maintain guest rooms, bathrooms, corridors, and service areas to high cleanliness and presentation standards.

• Replenish guest amenities and supplies, ensuring rooms are fully stocked and welcoming.

• Restock housekeeping trolleys and maintain equipment in good working order.

• Follow daily room assignment checklists and report any maintenance or safety issues promptly.

• Communicate effectively with housekeeping supervisors and team members to ensure smooth operations.

• Respond to guest requests courteously and efficiently, maintaining a professional and helpful attitude.

• Adhere to health, safety, and hygiene protocols, including proper handling of cleaning chemicals.

• Support deep cleaning tasks and assist with special housekeeping projects as needed.

About you

Previous experience in a luxury hospitality setting is preferred, with meticulous attention to detail. Proficiency in conversational English to effectively communicate with colleagues and guests.

Benefits of the Room Attendant include:

• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!

• Uniform provided and laundered complimentary

• Free meals on duty

• Life Assurance

• Headspace membership and access to our Employee Assistance Programme

• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels

• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Next Steps: Apply today for this Room Attendant role and start your journey with Hyatt Hotels!