JOB DESCRIPTION Help us create safe, thriving communities for our residents. We have a new opportunity for a Safe Neighbourhoods Officer at join the team at The Guinness Partnership. This is a full-time permanent position, with an agile workstyle that offers a flexible and collaborative way of working, designed to best support our residents. As a Safe Neighbourhoods Officer, you will play a key role in keeping our homes and communities safe by delivering proactive, preventative measures to tackle and reduce Anti-Social Behaviour (ASB). Your responsibilities will include building strong relationships with Local Authorities, neighbourhood policing teams, and external agencies to support coordinated prevention work. You will also apply Local Authority and landlord legal powers effectively to protect customers from harm, including representing Guinness at court for ASB-related cases and produce high-quality casework, conduct thorough investigations, and maintain accurate case notes suitable for legal scrutiny. What we are looking for The successful candidate will be a resilient, highly motivated individual who adopts a consistently victim-centred and non-judgemental approach to casework. Youll bring strong ASB legal knowledge, effective investigative and case management skills, and the confidence to make sound, independent decisions in challenging situations. Excellent communication, meticulous attention to detail, and a commitment to outstanding customer service are essential. If you thrive in a fast-paced environment shaped by organisational and legislative change and are driven to deliver sustainable, positive outcomes wed be delighted to hear from you. Essential skills and experience Solid ASB legal knowledge A clear victim-centred, non-judgmental approach to managing cases Resilience when handling challenging situations and delivering sustainable outcomes Excellent customer service with strong interpersonal and communication skills High levels of self-motivation and the ability to organise and deliver work with minimal supervision Strong investigative abilities and a good understanding of case management Excellent written and verbal communication & strong attention to detail Desirable Experience delivering targeted ASB prevention initiatives Experience working within housing or property sectors Strong understanding of regulatory legislation in social housing If you are interested in finding out more about the role, please review the role profile. Please apply with CV and covering letter, detailing how you meet the essential criteria as detailed in the role profile. REEDTGP Benefits Holidays:We offer 25

27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days). Competitive Pension Scheme:We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions. Benefits Portal:We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping. Performance Pay:Annual Performance Score bonus subject to eligibility Life Assurance:For peace of mind Guinness provides three times salary life cover in the event of your death Health Plan Options:There are a couple of health care schemes available depending on the post grade VDU/DSE:Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work Additional benefits include: Access to the Finance wellbeing portal Professional subscription annual payment Travel season ticket loan Car lease scheme

TPBN1_UKTJ