Sales Account Administrator

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Sales Account Administrator
Overview
We are seeking a highly organised and customer-focused Sales Account Administrator to support our internal sales function. This role plays a key part in maintaining strong customer relationships, ensuring accurate order processing, and supporting the smooth day-to-day running of sales operations.
Key Responsibilities
Account Management
Act as the primary administrative point of contact for assigned customer accounts Build and maintain strong client relationships through excellent customer service Support onboarding of new customers, including account setup and documentation Respond to customer enquiries relating to orders, pricing, lead times, and delivery schedules Assist in resolving customer queries by coordinating with internal departments such as Sales, Operations, Finance, and Logistics
Sales Support & Coordination
Prepare accurate quotations, proposals, and sales contracts Process customer orders and ensure timely and accurate entry into the ERP system Monitor order progress and provide proactive updates to customers Produce and support sales reports, forecasts, and KPI tracking Provide administrative support to the sales team, including meeting preparation, presentations, and follow-ups
Administrative & Operational Duties
Maintain accurate customer records, pricing, and contract information Support invoicing processes, credit checks, and payment follow-ups in collaborat...
Location:
Wigston Parva
Salary:
£29,000 /annum free parking
Job Type:
FullTime
Category:
Admin, Office, Secretarial & PA

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