Due to growth this is a new position offering a real opportunity to contribute to an established and successful business at a time of unprecedented growth. In addition to a generous salary, we also offer long term career prospects and personal development within a vibrant fast paced environment with cutting edge Solutions into Aviation, Maritime and Military markets. The key area of the role is to manage existing customers with an After Sales Service to supply parts and maintenance within the Aviation industry. Product knowledge can be taught to the right candidate but ideally you will come with experience of account managing/After Sales within an engineering environment. Responsibilities: Ensure efficient, effective handling of customer inquiries, technical issues, complaints, and warranty claims. Coordinate all after-sales service activities, including field maintenance visits, repairs, spare parts supply, and logistics for global customers. Proactively contact existing customers to identify requirements for spare parts, preventative maintenance, system upgrades, and service-level agreements. Develop, maintain, and strengthen long-term customer relationships with aviation authorities, defence agencies, integrators, and commercial partners. Implement upselling techniques to increas...