Desk-Based Account Manager

Location: Gravesend

Build Relationships. Drive Sales. Shape the Future.

We're looking for a motivated, customer-focused Desk-Based Account Manager to join our fast-paced Packaging & Components team in Gravesend.

This is more than just a sales role-you'll be at the heart of our customer relationships, helping businesses find the right solutions while driving growth and spotting new opportunities. If you enjoy connecting with people, closing deals, and making a real impact, this role is for you.

What You'll Be Doing

Drive Sales & Grow Accounts

Manage a portfolio of existing customers, building strong relationships and ensuring repeat business Handle incoming enquiries, follow up on leads, and convert opportunities into sales Identify upselling and cross-selling opportunities across our packaging solutions Work closely with External Sales Teams to deliver a seamless customer experience Keep CRM systems up to date with quotes, orders, and customer interactions

💡 Support Marketing & Innovation

Make outbound calls to promote products, campaigns, and new initiatives Provide valuable frontline insights into customer needs and product performance Play a role in the development and launch of new products Collaborate with marketing to bring campaigns to life Stay informed on market trends, competitor activity, and innovations

🤝 Collaborat...