About us:

BookSpace is one of the UK’s leading innovators in school library design. We create modern, inspiring school libraries that encourage young learners to engage in reading. All of our products are designed to present books in a positive way, make choosing easier and create an environment that allows children to immerse themselves in reading.

We have a fantastic opportunity for a Sales Administrator to join our small, friendly team in the Jewellery Quarter, Birmingham.  We are looking for a positive, professional person to join our team and support the day-to-day running of the business.

Duties will include:

Answering telephone calls

Processing customer orders

Responding to customer enquiries in a timely manner via email and telephone

Supporting a busy design team with quoting library projects

Booking installation dates with customers, fitters and raising sales contracts

Contacting customers to arrange delivery dates and arranging transport with couriers

Raising purchase orders and liaising with suppliers as required.

Sending monthly statements

Inputting data accurately on to Sage

Posting catalogues and samples to customers

Monitoring and ordering office stationery

Assisting with preparing light stock orders for despatch.

Supporting the team with annual stock takes and inventory checks.

Proofreading marketing materials to ensure accuracy and consistency.

There may also be opportunities to get involved with social media activities, depending on interest.

Skills required:

GCSE Maths and English (A-C)

Understanding of Sage 50 Accounts preferred but not essential

Functional IT skills and use of Microsoft packages

Professional telephone manner

Customer focused and friendly

Excellent customer service and communication skills

Good planning and organisational skills

Good grammar and spelling

Attention to detail

Good time management

Willingness to help the team as required

Employment type: Full-time

Working hours: Monday to Friday – 9am – 5pm.

Salary: £26,000 - £28,000 depending on experience

Location: The role is office-based from Monday to Thursday, with the option to work from home on Fridays. The office is located in the Jewellery Quarter in Birmingham and is close to public transportation links. Please note parking is not available on site.

What we offer:

• Competitive salary
• 25 days holiday plus bank holidays
• Pension scheme
• Bonus scheme

To apply, please send your CV with cover letter.

Closing date: 16th January 2025

Interviews will take place w/c 26th January, with a proposed start date of 16th March.