Role - Sales Administrator

Hours - 8am - 5pm

Location - Braintree

Order Processing * Process customer orders via telephone and email * Accurately input orders onto the company CRM system * Check order details for accuracy and resolve discrepancies * Monitor order progress and update customers when required

Customer and Client Support * Handle customer and client queries in a professional and timely manner * Act as a key point of contact for order related enquiries * Provide information on products, pricing and delivery * Maintain positive working relationships with clients

Internal Coordination * Liaise with internal teams to confirm order status and availability * Support the sales team with day to day administration * Keep customer and sales records up to date on the CRM system

Administrative Duties * General office administration and data entry * Support incoming calls and emails * Maintain accurate documentation and records

Skills and Experience Required * Previous office based experience is essential * Experience processing orders using a CRM system * Strong attention to detail and accuracy * Confident written and verbal communication skills * Ability to manage multiple tasks and meet deadlines * Comfortable working both independently and as part of a team

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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