Sales Administrator

21 Days Old

Sales Administrator
We are looking for a proactive and highly organised Sales and Hire Administrator to support the smooth running of our commercial vehicle, HGV, and plant machinery operations. This is a fast-paced, varied role that blends administration across sales, transport logistics, and hire support.
Youll be the key link between our customers, workshop team, drivers, and commercial departmentshelping to ensure a seamless experience from equipment hire or purchase through to service, maintenance, and compliance.
Key Responsibilities :
Sales & Hire Administration:

Prepare and process hire and sales agreements for commercial vehicles and plant machinery.
Manage incoming customer enquiries, generate quotations, and update internal systems.
Track availability of stock and coordinate equipment delivery and collection.
Maintain accurate customer records and support credit control with account setup and invoicing.
Service & Maintenance Support:

Schedule servicing, inspections, and repairs for internal fleet and customer-owned machinery.
Open and manage job cards, liaise with workshop engineers, and keep customers updated on progress.
Ensure service records, defect reports, and compliance documentation are maintained accurately.
Manage warranty claims and coordinate with suppliers and manufacturers.
Transport & Fleet Coordination:

Support daily transport scheduling, ensuring timely allocation of drivers and vehicle availability.
Monitor vehicle compliance including MOTs, servicing, and driver hours.
Assist with route planning and maintain logs for tachograph downloads and fleet defects.
Communicate with drivers, workshop staff, and external service providers to minimise downtime.
Skills & Experience:

Experience in a similar administrative role within the transport, hire, or plant machinery sectors.
Knowledge of vehicle compliance, hire contracts, and service operations is highly desirable.
Strong IT skills, including Microsoft Office and fleet or CRM systems.
Excellent organisational ability with a keen attention to detail.
Confident communicator with strong customer service skills.
Youll Be:

A natural multitasker who thrives in a busy environment.
Self-motivated with a solution-focused mindset.
Comfortable juggling a mix of customer-facing and back-office duties.
A team player, capable of building strong working relationships across departments.
Whats in It for You

Competitive salary with overtime opportunities
Clear progression opportunities as the business continues to grow
Budget for ongoing training and professional development
Minimum 21 days holiday plus bank holidays
Pension scheme
Free on-site parking
Cycle-to-work scheme
Perks at Work benefits platform
A genuine work-life balance
The opportunity to be part of a well-established, family-run business with a strong industry reputation
You may have experience of the following: Hire Desk Administrator, Sales & Hire Coordinator, Fleet Administrator, Transport Office Administrator, Service Administrator, Workshop Administrator, Hire Controller, Commercial Vehicle Administrator, Plant Hire Administrator, Operations Support Administrator, Service & Logistics Administrator, Customer Service Coordinator.
REF-226 707

TPBN1_UKTJ
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Location:
Ipswich
Salary:
not provided
Job Type:
FullTime
Category:
Sales

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