We are currently seeking a Sales Administrator to join a well-established chemical manufacturer based in Accrington, who supply products to customers on a global scale. It is a full time, permanent, site-based role offering a salary of £30,000 (DOE) plus benefits package! As a Sales Administrator , this is an excellent opportunity to join a growing company at an exciting time, playing a key role in delivering an exceptional customer experience across UK and international markets. Key Responsibilities of Sales Administrator : Act as a professional and knowledgeable point of contact, representing the company values and principles through every customer interaction. Manage customer orders from initial enquiry through to completion, keeping customers informed at every stage. Process customer orders accurately, ensuring correct pricing, costs, and the full order boo management. Handle customer queries and complaints efficiently, following internal procedures and company policies. Discuss stock availability, transport and dispatch options, and clearly communicate overall costs to customers. Support international business operations, including export sales, shipment coordination, and completion of export and shipping documentation. Work in line with regulatory requirements, demonstrating awareness and experience in handling hazardous chemical products and associa...