Our client was established in 1996 to provide flexible and accessible finance to SMEs across the country. Now, more than 20 years on, they have grown to become one of the UK's largest, independent finance houses. They have continued to deliver leading-edge finance solutions through a unique combination of teamwork and technology.From this continued success they are now looking to recruit a Sales Administrator to allow them to continue their exciting growth plans.Their aim is to take the service they offer to the next level, to push the boundaries of what's available, and to create great customer experiences consistent with their values.Does that sound like something you'd like to be part of?As a Sales Administrator, you will play a key role in processing financial agreements and supporting documents, delivering an outstanding Customer Experience when liaising with suppliers and customers and ensure deals are administered 'right first time' to achieve SLA and Compliance standards.Role responsibilities;Manage correspondence between the Relationship Directors and Internal Account Managers and their clients (Customers/Introducers/Suppliers)Monitor customer accounts and provide exposure to Relationship Directors as and when requestedRaise finance agreements - Hire Purchase/Finance Lease/RefinanceUpdate systems to record all transaction details (telephone conversations, emails, internal communications) to ensure visibility across the businessPrepare payout documentation accurately and according to company SLAs and Compliance standardsComplete transaction files and communicate requirements in a timely fashion with particular emphasis on a 'right first time' approachSend invoice requests to suppliersCarry out know your customer and supplier checksKey skills required;Previous customer service experience (either face to face or over the phone)Previous administration experienceIT literateExcellent communicatorDesirable - previously worked within a Financial Services companySo, why would you want to work here?They have a great working environment, and they are an ambitious business. They achieve so much because of their people. Everyone in the business, no matter their team or role can shape the outcome, share ideas, make suggestions, and have their voice heard. It's a truly collaborative place to work.They embrace hybrid working and with modern offices in Newport, London and Manchester, plus a field-based sales team, you'll never be too far away from colleagues.This role is based in Newport, with 2 days in the office per week, giving you the best of both worlds.Benefits you can expect:25 days annual leave + bank holidays2 additional days holiday after 5 years' serviceBirthday day offSubsidised gym membershipOpt in Private Medical InsuranceCycle to Work SchemeBuy Annual Leave SchemeHalf day seasonal shoppingAuto enrolment pension - 3% employer contribution subject to eligibilityLife Assurance 3 x basic salaryEmployee Assistance Programme Available Our client is proud to be a member of Stonewall's Diversity Champions programme and are committed to improving workplace inclusion.JBRP1_UKTJ