Technical Sales Assistant - Ilkeston (DE7 8EF) - Plumb Centre

So, who are we? We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.  

Also, did we mention? In addition to the £27,000 salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.   

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! 

As a Technical Sales Assistant based in our Ilkeston branch, you’ll be responsible for:  

• Providing expert advice to customers on technical specifications, features, and benefits of products

• Customer Service: Manage trade counter sales, handling complex technical queries and providing solutions, including sourcing, quoting, and managing special orders

• Sales Targets: Drive sales and maximize profit margins by meeting or exceeding agreed-upon targets

• Proactive Sales: Conduct proactive, outbound sales calls and follow-ups to increase revenue and build the customer base

• Product Knowledge: Maintain up-to-date knowledge of product developments, market trends, and industry changes

• Supplier Relations: Coordinate with suppliers to source materials, check availability, and negotiate costs.

• Driving a 3.5T van to deliver plumbing and heating supplies to our customers

This is a full time permanent role working 40 hours per week, Monday to Friday between 07.30am - 5.00pm and Saturday mornings on a rota basis 08.00am - 12.00pm.

And here’s what we’d like you to have:

• Strong knowledge of specialized areas such as heating, plumbing, or climate systems (e.g., HVAC)

• Excellent interpersonal skills for dealing with customers, suppliers, and internal teams

• Ability to resolve complex technical issues and handle challenging customer queries

• A proactive, target-driven mindset

• Ability to collaborate with team members to achieve branch goals

• A Full Driving Licence is essential to cover the driver when off e.g. holiday, training, sickness driving a 3.5T van to deliver plumbing and heating supplies to our customers

We look forward to receiving your application!

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