Sales Coordinator - Planning, Southwark

Sales Coordinator - Planning

New Yesterday

Company Description As a Groups, Meetings & Events (GME) Sales Coordinator , youll be at the heart of our London clusters sales engine you keep the cogs turning within the GME team providing the ultimate admin support for our Execs and wider team. Youll work on all areas; including planning, sales and proactive with responsibilities ranging from updating bookings, invoices & contracts to rate loading and making sure we have the hottest looking menus in town.
Whilst the focus of the role is planning based, where youll be looking after commissions, supporting our Planning Execs and updating bookings, the role does also require adaptability on any ad-hoc short lead requests to make sure were on the ball. Above all youll remain flexible and intuitive, following business needs as they evolve, balancing priorities without gaps or excuses.
Job Description What you'll do...
Hand backs & Billing: Saving hand backs & receipts on the central folders, ensuring all are received and Planners are able to complete their billing procedures
System Management: Use Delphi & Opera to block space, generate contracts, create function sheets, raise invoices, input room lists, track deposits/payments - all in line with SOPs.
Reporting: Prepare a range of reports throughout the week and share with the relevant Hotel teams and the right people are kept up to date with how were performing
Account Management & Internal Bookings: provide assistance with specific accounts and internal bookings, to ensure their rooming details are inputted correctly, kept up to date and relationships with key account holders are maintained
Inbox Management: Possesses an understanding of central inbox management & phone system, to assist as required and when requested
Menu Updates & Design: Assist the GME Planning Manager in maintaining an up to date menu library from design to system loading, you will ensure files are kept in order as directed from our Operations leads.
Diary Management: Possesses an understanding of the sales & planning process, with key diary management to then balance internal booking requests
Ad hoc Support: Provide ad hoc support to GME Managers, Heads Of & ADOS/DOS as required in the preparation of presentation decks, report generation, blocking space & diary requests/invites
Communication: Build strong relationships with hotel departments and central teams, ensuring smooth operational handovers and flawless execution.
Cross-Site Support: Conduct site inspections, attend Ops meetings on occasion and ad hoc requests across all London hotels, supporting the wider GME team with proactive sales and ad-hoc projects.
Culture & Teamwork: Contribute to a positive team culture, collaborate effectively, and bring creativity to problem-solving.
Qualifications What were looking for
Experience working within hospitality or a similar role; youre looking for an opportunity to take the next step into a career in groups & event sales
Someone who is proud of their OTT attention to detail and knows how to stay organised while working at a fast pace
Youre confident using systems such as Outlook, Excel, Microsoft Word, Adobe (experience using OPERA, Delphi, CRM system would be an advantage)
A people person, great at building strong and lasting relationships
Youre looking for a challenge and a place where you can be you (no clones in suits here)
Youre not precious. We leave our egos at the door and help get stuffdone
You want to be part of a team that works hard, supports each other and has fun along the way
Additional Information Whats in it for you
Salary: competitive salary
Holidays: 25 days plus the 8 bank holidays
A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
Its ok not to be ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders
Treat yourself once in a while with lots of retail & hospitality perks through our partners
Enjoy a free night at The Hoxton and a meal for two when you first start with us
Goes without saying, but well feed you during your shift
Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
Lots of opportunity to progress and switch it up as part of a global family of brands
Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
Extra time off to volunteer with one of our partner charities
Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties we know how to have a good time!
Enhanced family leave for when youre expanding your family
An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.

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Location:: Southwark
Job Type:: FullTime

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