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Job Description

Sales Estimator & Installer\n\n £33,000 per annum\n\nField-based | Customer-facing role | London\n\nA leading specialist in their field, our client is a well-established, customer-focused business seeking a Sales Estimator & Installer to join their growing team. This is a varied, hands-on role combining field sales, estimation, customer service and technical installation, ideal for someone who enjoys working directly with customers and delivering high-quality results.\n\nThe Role\nAs a Sales Estimator & Installer, you will visit customers in their homes or commercial premises to assess requirements, provide accurate quotations, sell additional services and carry out installations to the highest standard. You will play a key role in ensuring customer satisfaction while working closely with colleagues across the business.\n\nKey Responsibilities\nSales & Customer Service\nVisit customer sites to assess jobs and provide accurate pricing and estimates\nActively sell additional products and services (including add-ons and upgrades)\nExplain company guarantees, risk policies and terms clearly\nObtain written customer approval where required\nHandle customer queries, claims and adjustments professionally\nMaintain excellent customer relationships and service standards\nInstallation & Technical Duties\nDeliver and/or install all goods to company standards\nIdentify fabric types and recommend appropriate cleaning or treatment methods\nIdentify stains, damage or risks and clearly communicate these to customers\nDemonstrate strong knowledge of all products and services\nMaintain van, tools, equipment and uniform in excellent condition\nAssist with training new employees when required\nAdministration & Compliance\nAccurately complete daily paperwork, invoices and route schedules\nFollow check-in and check-out procedures\nEnsure compliance with health & safety, vehicle and equipment legislation\nAttend sales meetings and training sessions as required\nMaintain punctuality, attendance and professional presentation at all times\n\nSkills & Experience Required\nPrevious experience in sales, estimation, installation or field-based customer service\nIndustry experience (e.g.

dry cleaning, carpet cleaning or similar) advantageous\nOutside or field sales experience beneficial\nStrong communication and interpersonal skills\nBasic maths and strong attention to detail\nAbility to work independently while being a strong team player\nProfessional, well-presented and customer-focused approach\n\nWhat's on Offer\n£33,000 salary\nStable, full-time role with a respected business\nVaried role combining sales, technical work and customer interaction\nSupportive team environment with training provided\nOpportunity to develop skills across sales and installation\n\nApply now for a role where your sales ability, technical skills and customer service expertise will be genuinely valued.\n\nMandeville is acting as an Employment Agency in relation to this vacancy

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