Zilch is a payment tech company on a mission to create the most empowering way to pay for anything, anywhere. Combining the best of debit, credit, and savings, we give our customers the option to earn instant cashback or spread the cost of pricier purchases, completely interest-free and with no late fees.

Since starting in 2018 with a small team and a big dream to make credit accessible to all, we've achieved double unicorn status and served more than 5 million customers. We have exciting projects ahead and significant growth plans.

The role.

The Sales Operations Manager at Zilch plays a crucial role in empowering the Sales and Partnerships team through strategic initiatives and projects. This includes operations management, fostering cross-functional collaboration, and driving process improvements.

Day-to-day responsibilities.

• Assist the Sales and Partnerships team in achieving strategic objectives.
• Enhance sales analytics and presentations.
• Provide CRM insights and performance metrics.
• Optimize promotional placements across channels.
• Oversee onboarding and execution of new partnerships.
• Support sales event planning and coordination.
• Coordinate with training providers to upskill the sales team.
• Simplify and unify reporting workflows with BI and Data teams.
• Align goals with teams like product, marketing, compliance, and PR.
• Proven experience in sales operations or enablement.
• Experience supporting or working alongside sales teams in affiliate marketing.
• Familiarity with CRM systems and data visualization tools.
• Strong content curation, organizational, and communication skills.
• Ability to manage complex priorities with attention to detail.
• Curious mindset and proactive approach to improvements.
• Collaborative, positive, and energetic attitude.
• Ability to thrive in a high-energy environment.
• Enthusiasm for learning about the business and industry.
• Exceptional interpersonal skills and stakeholder engagement.

Benefits

• Income Protection
• Share Options Scheme
• 5% cashback on in-app purchases
• £200 WFH setup allowance
• Private Medical Insurance including GP consultations, medication, inpatient/outpatient care, mental health support, physiotherapy, and cancer cover
• Employee Assistance Programme with mental health sessions, 24/7 GP & physiotherapy, and emotional support helpline
• Savings and discounts on shopping
• Personalized well-being consultations

Family Policies

• Enhanced maternity, paternity, adoption, and shared parental leave

Learning & Development

• Professional qualifications and memberships
• Access to e-courses and internal training
• Regulatory training

Additional Perks

• Hybrid working model
• Casual dress code
• Workplace socials

To apply for this role,

Please submit your CV and cover letter.

We will review all applications and contact suitable candidates for next steps. We are an equal opportunities employer and welcome applications regardless of sex, race, disability, age, sexual orientation, religion, or belief.

Application Questions

Do you require visa sponsorship? Do you live within commuting distance of our London Victoria office? Are you able to work in the office 3 days a week (Monday, Wednesday, Thursday)? Briefly share how your skills align with the role.

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Your application is accepted. We will review it as soon as possible.