Sales Order Processor

Location: Croydon (CR0) – Office Based
Salary: £24,000 – £26,000 per annum
Hours: Monday to Friday, 9:00 am – 5:30 pm (flexible for earlier start if needed)

*Sales Order Processing experience is a must for this role*

About Us:
We are a B2B supplier providing goods to commercial, industrial, manufacturing, and retail sectors. Our team is dedicated to delivering exceptional service and ensuring smooth order processing for our clients.

The Role:
We are looking for a proactive and detail-oriented Customer Services & Order Processor to join our team. This is a varied role where you will be the first point of contact for our customers and ensure their orders are processed accurately and efficiently.

Key Responsibilities:

• Placing manual orders onto the system
• Handling incoming calls and responding to live chat enquiries
• Packing items and arranging couriers for dispatch
• Providing excellent customer service and support
• Collaborating with internal teams to resolve queries promptly

What We're Looking For:

• Previous experience in Customer Service and Sales Order Processing
• Strong communication skills and a professional telephone manner
• Ability to manage multiple tasks with attention to detail
• Local to Croydon and able to work in the office full-time
• Familiarity with B2B environments is an advantage

Benefits:

• Competitive salary (£24K–£26K)
• Friendly and supportive team environment
• Opportunity to work with a growing business in a dynamic sector

Thank you for applying for this role.

If you have any further questions, please contact Shannon Clough at Interaction Leeds / 07869405148

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