Sales Order Processor

Salary: £30,000

Location: Ashford

Monday - Friday: 8am - 4pm

We are seeking an organised and detail-focused Order Processor to join our clients team. In this role, you will ensure the accurate and efficient handling of appliance and kitchen orders, working closely with suppliers, internal teams, and customers to deliver a smooth end‑to‑end process.

Key Responsibilities

Process orders with accuracy and attention to detail Enter order data into the company's order management systems Monitor stock levels and check product availability Communicate with suppliers and manufacturers to confirm lead times and delivery schedules Work closely with the sales, design, and warehouse teams to support seamless order fulfilment Raise purchase orders when required Track orders from placement through to delivery, resolving delays or issues proactively Provide customers with updates including order confirmations, delivery dates, and any changes Maintain accurate and up-to-date records for orders, stock, and suppliers Manage order amendments, cancellations, and returns Process invoices associated with customer orders Ensure all orders meet company procedures, policies, and quality standards

Skills Required:

Exceptional attention to detail with a high level of accuracy Strong organisational and time management abilities Confident using order processing systems, CRM or ERP platforms Clear and professional communication skills written and verbal Ability to handle multiple orders and competing priorities Proactive problem-solving approach Comfortable working with stock reports and dataBenefits:

Pension scheme Private healthcare 25 days holiday plus bank holidays Free parking on siteAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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