Sales Process Managers opportunity in this large, strong and successful manufacturing company.Ready to lead, develop and improve a high-performing sales administration and processing team? If you enjoy managing people, building capability, and driving smarter processes-while still staying close to the detail of quoting, order accuracy and production scheduling-this is a hands-on leadership role with real impact. You'll have real influence over process, pace and performance in a growing manufacturer with a large modern facility.You'll own the end-to-end commercial flow from enquiry through to delivery support: ensuring quotes are accurate, orders are processed correctly, and schedules are aligned with production capacity. Just as importantly, you'll coach and develop the team, embed best practice, and lead continuous process improvement-working to documented ISO9001 procedures and KPIs.What you'll be doingLead, coach and develop the sales office team (work allocation, training, feedback and support)Drive a customer-first culture and consistent service standards across the teamImprove processes to reduce errors, speed up turnaround and increase on-time delivery performanceOversee enquiries through to delivery support: quote ? order ? schedule ? dispatch readinessProduce accurate, commercially sound quotations aligned to customer requirementsMaintain data integrity and follow-up discipline in Winman ERP and Capsule CRMManage order processing, invoice sweeps, call-offs and outstanding orders to deadlineCoordinate scheduling with production and accelerate urgent orders when requiredTrack, report and improve KPIs; ensure compliance with ISO9001 proceduresWhat you'll bringExperience in a commercially focused admin/coordination/management role in a manufacturing company.Proven people management or team leadership skills with a focus on development and performanceStrong commercial judgement; comfortable with construction terms/contracts and pricing disciplineConfident communicator who bridges technical estimating and client-facing stakeholdersTrack record of implementing process improvements and embedding changeStrong Excel/MS Office skills; ERP & CRM experience essentialHigh attention to detail and the ability to prioritise at paceThis is a permanent job with a starting salary dependant on experience. You must have current UK right to work to be considered. HRGO are a recruitment agency supporting UK Manufacturing. We aim to respond to all applications.JBRP1_UKTJ