About us:

We’re an independent family founded print and promotional merchandise company based in Barnet, North London. For over 30 years we’ve supported a diverse mix of clients, from local independents to well-known UK and global brands, with their branded merchandise and print. We’re now looking for a Sales & Purchases Administrator to join our in-house team, supporting sales activity and managing purchasing and order administration across the business.

The Role:

This is a hands-on administrative role in a small, fast-moving team, focused on supporting the sales process, raising purchase orders, coordinating with suppliers, and ensuring client orders are processed accurately from start to finish.

• Support the sales team by preparing quotes, order confirmations, and client documentation.

• Process sales orders accurately, ensuring all specifications, artwork details, quantities, and delivery requirements are correct.

• Raise and manage purchase orders with suppliers, confirming costs, lead times, and delivery details.

• Track deliveries with suppliers and couriers, providing proactive delivery updates to clients and internal teams, and resolving any delivery issues.

• Coordinate overseas deliveries, including booking international shipments and preparing and issuing commercial invoices and export documentation as required.

• Coordinate artwork approvals and production schedules with internal teams and external partners.

• Maintain accurate records of sales orders, purchase orders, and deliveries within the CRM and internal systems.

• Reconcile supplier invoices against purchase orders and flag discrepancies.

• Assist with basic stock control and reordering of core products where required.

• Pick and pack weekly orders, ensuring items are accurately prepared, checked, and ready for dispatch.

• Handle day-to-day administrative tasks to ensure the smooth running of the sales and purchasing function.

• Support issue resolution relating to orders, deliveries, or quality concerns, keeping internal teams informed.

Skills Required and Experience:

• 2+ years’ experience in a sales administration, purchasing, or operations role, preferably within print, promotional merchandise, or a production-based environment.

• Highly organised and methodical, with excellent attention to detail.

• Confident working with numbers, pricing, and order data.

• Strong communication skills, both written and verbal, with the ability to liaise professionally with suppliers and colleagues.

• Comfortable juggling multiple orders and priorities in a fast-paced environment.

• Able to work to deadlines and remain calm under pressure.

• Strong computer skills, with advanced Microsoft Excel knowledge including reporting, formulas, and data handling, alongside confident use of CRM systems and Outlook.

• A proactive team player who enjoys supporting others and improving processes.

Location:

• Office-based in Barnet, North London.

Salary & Benefits:

• £27- £30K

• 20 days’ holiday + bank holidays.

• Pension contribution.

• Day off on your birthday.