Sales Support Administrator £26,000 - £28,000 per annum Chelmsford, Essex Monday-Friday, 8am-5pm

Key Responsibilities:

Create and manage the administration for the businesses' sales team Prepare and send quotations to clients promptly and accurately Generate information for the technical team when necessary Liaise with the procurement team to verify the order details Respond to customer enquiries on behalf of the sales team, especially when they are off-site or in meetings Assist with follow-ups and inquiry tickets for clients Arrange collections and deliveries as required Coordinate with the service team to ensure consistent and timely fulfilment of client requests Update projected close dates and maintain accurate database records Act as the first point of contact for general queries relating to the company's clients Communicate with the engineering team regarding installations and site visits Manage trial and loan equipment, maintaining up-to-date records in tracking spreadsheetsGeneral Sales Administration

Respond to live chat enquiries and provide initial assistance Answer incoming phone calls and direct customer queries appropriately Process orders and ensure timely completion through internal systems Handle online orders, including the creation of company accounts, contacts, opportunities, and quotations Process Radio Links orders in a timely and accurate mannerPeople & Collaboration

Maint...