Sales Support Administrator

New Yesterday

Sales Support Administrator c £27k Office Based in Wincanton | Full-Time - Immediate Start for the right candidate, leading to a permanent role. A well-established wholesaler is seeking a motivated and organised Sales Support Administrator to join its busy team. This role is ideal for someone who enjoys working in a fast-paced environment and takes pride in delivering excellent customer service. The successful candidate will play a key role in managing customer orders from initial enquiry through to completion, ensuring a smooth and efficient process for customers and internal teams alike. Key Responsibilities Process customer orders received via telephone, email, and website , accurately entering them into the order management system.
Monitor orders throughout the fulfilment process to ensure timely processing and delivery.
Communicate with customers to provide order updates and resolve queries .
Liaise with courier and delivery companies to coordinate shipments.
Proactively identify and resolve order or delivery issues .
Maintain accurate and up-to-date information within internal systems.
Work closely with the warehouse team to ensure efficient order dispatch and stock coordination. ...
Location:
Wincanton
Salary:
not provided
Job Type:
FullTime
Category:
Customer Service & Support

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