Sales Support Administrator
3 Days Old
Job Description
Job Title: Sales Support Administrator
Location: London, UK
Company: BoConcept – Trade & Contract Division
Reports to: Trade Sales Manager
About BoConcept
Born in Denmark in 1952, BoConcept is a global premium lifestyle brand, designing, producing, and selling contemporary furniture, accessories, and lighting for private homes and commercial spaces. Our Trade & Contract division specialises in delivering tailored solutions to clients across the residential, workplace, and hospitality sectors.
Role Overview
We are seeking a highly organised and client-focused Sales Support Administrator to support our Trade & Contract team. This role is ideal for someone who provides critical, day-to-day administrative support to sales teams, managing client enquiries, finalising the sales process, and maintaining database records.
The ideal candidate would be confident stepping into a fast-paced role and start contributing immediately.
Key Responsibilities
- Act as the first point of contact for incoming client requests, coordinating quotations, fabric and material samples, and product customisation or specification enquiries.
- Support the sales team in preparing quotations, presentations, and tender submissions, ensuring all required documentation and materials are in place for client meetings.
- Manage the quotation and ordering process through HubSpot, including the preparation of pro forma invoices and supporting documents.
- Liaise with suppliers, logistics, and internal teams; design, finance, and operations, to track lead times, stock availability, and delivery schedules.
- Monitor and maintain accurate records within HubSpot (CRM) ensuring data integrity and clear visibility across all projects.
- Support sales reporting and performance tracking, helping to drive efficiency across the Trade team.
Candidate Profile
- Minimum 3 years of experience in a sales support, project coordination, or client service role within the furniture, interiors, or design industry.
- Exceptional attention to detail with strong administrative and organisational skills.
- Confident communicator with a professional manner when liaising with both clients and internal teams.
- Highly proficient in Microsoft Office and CRM systems (HubSpot experience is advantageous).
- Ability to manage multiple enquiries simultaneously while maintaining accuracy and composure.
What We Offer
- Competitive salary + Bonus, dependent on experience.
- Opportunities for professional development within a global design brand.
- Private healthcare after probation.
- Pension scheme.
- Employee discounts on BoConcept products.
- Exposure to some of the UK’s leading residential, workplace, and hospitality projects.
- Location:
- London
- Job Type:
- FullTime
- Category:
- Business
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