Sales Support Administrator

£26,000 per annum + benefits

Bournemouth Town Centre

Monday to Friday, 9am to 5pm

TeamJobs are working with a growing and innovative business based in Bournemouth, who are looking to recruit a Sales Support Administrator to join their friendly and supportive team.

This is a fantastic opportunity for someone who is naturally inquisitive, technically minded and enjoys being part of a fast-paced environment.

You will play a key role in supporting the sales team and ensuring a smooth customer journey from initial enquiry through to delivery and aftercare.

What you'll be doing:

• Preparing and managing customer quotations
• Processing sales orders accurately and efficiently
• Handling inbound calls and directing enquiries
• Providing excellent customer service and post sales support
• Communicating shipping updates and back order information
• Assisting with returns and resolving delivery queries
• Tracking inbound and outbound shipments
• Escalating courier issues where needed
• Maintaining accurate customer records on internal systems
• Producing reports when required
• Collaborating with internal teams
• Supporting warehouse operations during busy periods

What we're looking for:

• A confident and professional telephone manner
• Strong attention to detail and analytical skills
• Ability to follow processes and work instructions
• Excellent organisation and time management
• Comfortable managing multiple tasks and priorities
• Quick to learn and retain new information
• Able to work efficiently in a fast-paced environment
• Good IT skills including Microsoft Office
• A proactive team player who can also use their own initiative
• Comfortable working within a small, close-knit team

This is a brilliant opportunity to join a business that values teamwork, flexibility and delivering a high level of service to its customers. If you're looking for a role where you can make an impact and grow within a supportive environment, we'd love to hear from you.

For more information or to apply, please contact TeamJobs today.