Sales Support Executive

20 Days Old

At Adaptable Recruitment we are excited to offer an opportunity for a Sales Support Executive to join one of UK's leading suppliers based in the Bury area. Here you will become part of a dynamic team in a fast-paced, thriving sales environment with the opportunity to make it a permanent position.
Salary: up to £32,000 depending on experience
Working hours: 8.00 - 5.00 fully office based
Holidays: 25 days holiday plus bank

Role Overview:

We are seeking a motivated and organised Sales Support Executive to join a busy commercial team. This is a dynamic role focused on customer engagement, lead qualification, quote support, and sales administration. The ideal candidate will have excellent communication skills, strong attention to detail, and a proactive approach to supporting business development activities.

Main Responsibilities to include:

Make outbound calls to cold, warm, and dormant leads to initiate contact and assess interest
Respond to incoming sales calls and web enquiries, providing basic information and escalating when necessary
Build early-stage relationships with potential customers, developing rapport and trust
Support the preparation of quotes and proposals, ensuring accuracy and timely delivery
Follow up on sent quotes, maintain contact with prospects, and capture feedback
Keep the CRM system up to date with notes, contact details, and activity logs
Work closely with internal teams to ensure smooth handover of qualified opportunities
Monitor digital enquiry channels (e.g., website, contact forms, live chat) and manage leads appropriately
Identify opportunities for upselling or cross-selling and flag to relevant team members
Assist with administrative tasks and follow-up activities relating to sales and marketing campaigns
Contribute to outbound call campaigns and track outreach metrics
Maintain up-to-date knowledge of products/services to confidently communicate with prospects

The ideal candidate:

Clear and professional telephone manner
Strong verbal and written communication skills
Confident and personable with a customer-first mindset
Highly organised, with the ability to manage multiple priorities
Detail-oriented, especially in preparing quotes and updating records
Positive, enthusiastic, and team-oriented
Able to adapt in a fast-paced and changing environment

Experience & Skills

1-2 years' experience in a similar role such as sales support, telemarketing, or customer service (B2B experience preferred)
Familiarity with CRM platforms (e.g., HubSpot, Salesforce) desirable
Comfortable using Microsoft Office tools, particularly Outlook, Word, and Excel
Exposure to technical, industrial, or commercial service environments is a plus
Fluent in written and spoken English

TPBN1_UKTJ
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Location:
Bury
Salary:
£30,000
Job Type:
FullTime
Category:
Sales;Sales

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