Job Title: Sales Team Leader Location: Shrewsbury area Salary: £30,000 + Commission Contract: Permanent, Full-Time Industry: Healthcare (Contact Centre) About the Opportunity Our client, a rapidly growing healthcare business, is seeking a dynamic Sales Team Leader to join their expanding contact centre operation. This is an excellent opportunity to become part of an ambitious organisation that prides itself on delivering exceptional customer experiences within a regulated industry. The Role As Sales Team Leader, you will oversee a small inbound-focused contact centre team, driving performance through effective coaching, motivation, and hands-on leadership. You'll be responsible for ensuring the team excels in conversion , meets key KPIs , and delivers high-quality, compliant customer interactions. Key Responsibilities Drive conversion across inbound sales activity. Monitor performance, ensuring individuals meet and exceed targets and KPIs. Support team members in delivering exceptional communication and customer service. Maintain compliance within a regulated industry (e.g., healthcare or financial services). Contribute to a high-performing, positive, and fast-paced sales environment. Lead, coach, and develop a team of Contact Centre Sales Executives. <...