Salesforce Developer / Technical Lead (Service Cloud)

Location: London Bridge, Hybrid (2 days office-based, 3 days remote working)

Salary: Up to £85,000 (dependent on experience)

Organisation: Hyde Group

About the Role

We are seeking a skilled and motivated Salesforce Developer / Technical Lead to join our Technology team at Hyde. This is a key role supporting the ongoing development, enhancement, and optimisation of our Salesforce platform, with a strong focus on Service Cloud and customer-facing digital capability. You will play a pivotal role in delivering end-to-end Salesforce solutions, working closely with stakeholders across the business to translate requirements into scalable, high-quality technical solutions that improve customer experience and operational efficiency.

This is an excellent opportunity for someone looking to take the next step in their Salesforce career within a complex, purpose-driven organisation where your work will have real impact.

Key Responsibilities

• Design, develop, and implement Salesforce solutions across Service Cloud & Experience Cloud
• Contribute to the ongoing enhancement of the Salesforce platform, ensuring scalability, performance, and reliability
• Work across the full software development lifecycle (SDLC), from requirements gathering through to deployment and support
• Provide technical solution design input and contribute to architectural discussions
• Develop and deploy using CI/CD tools and modern release management practices
• Collaborate with business stakeholders to understand requirements and deliver effective solutions
• Troubleshoot, analyse, and resolve complex technical issues and bugs
• Use Jira to manage work items, track progress, and support agile delivery
• Support integration of Salesforce with wider systems where required
• Promote best practice in Salesforce development and platform governance

About You

We are looking for a proactive and collaborative Salesforce professional with strong technical capability and a passion for delivering high-quality solutions.

You will bring:

• Proven experience as a Salesforce Developer (Service Cloud experience essential)
• Strong understanding of Salesforce platform capabilities and configuration
• Experience working within Agile delivery environments
• Hands-on experience across the SDLC, including build, test, and deployment
• Experience with CI/CD tools and deployment processes
• Strong problem-solving and analytical skills
• Excellent communication skills with the ability to engage technical and non-technical stakeholders
• Experience working within team-based development environments

What We Offer

• Opportunity to work on meaningful, large-scale digital transformation
• Collaborative and supportive technology environment
• Hybrid working approach
• Commitment to professional development and continuous learning
• Competitive salary and benefits package

About Hyde

Hyde is one of the UK’s leading providers of affordable housing, committed to building thriving communities and delivering excellent services to our customers. Technology plays a central role in enabling our transformation, and this is an exciting time to join our growing digital and technology function.