SC Cleared Service Designer - Remote - £540/day Inside IR35 We are seeking an experienced Service Designer with active SC clearance to support a Central Government department on a major digital programme. This role is ideal for someone with strong service design expertise, experience shaping end-to-end user journeys, and working within GDS standards and frameworks. The Role You will play a key role in designing and improving digital services that are effective, usable, and accessible. Collaborating closely with user researchers, interaction designers, delivery teams, and stakeholders, you will help embed user-centred design principles across programmes. Key Responsibilities

Mapping and designing end-to-end service journeys, including touchpoints across digital and non-digital channels

Creating service blueprints, personas, and experience maps to inform design and decision-making

Collaborating with delivery teams to embed user-centred design principles in service development

Advising on best practices in service design and supporting continuous improvement

Ensuring services meet accessibility, inclusivity, and regulatory standards

Integrating research insights into design solutions and iterating based on user feedback

Communicating design decisions and rationale to stakeholders across techni...