Broking Team Leader – Schemes Leicester / Northampton | Hybrid | Permanent – Full-Time

We’re looking for a dynamic and hands-on Broking Team Leader to join the high-performing Schemes Team of a leading UK broker. This is a fantastic opportunity to lead a talented team, drive operational excellence, and deliver outstanding client service across a diverse portfolio of scheme-based insurance solutions.

The Schemes Team is known for its energy, collaboration, and advice-led approach. They work in a fast-paced, high-volume environment — serving clients from sole traders to multi-site operations — and pride themselves on exceptional service, delivered entirely through remote communication.

The Role As Broking Team Leader , you’ll: Lead, coach, and develop brokers in both the SME and Affinities teams Oversee daily operations, ensuring service levels, compliance, and workflows are on track Act as a key escalation point for complex queries and decision-making Support all aspects of broking activity — renewals, MTAs, new business, and client servicing Work closely with underwriting, compliance, claims, and finance to deliver seamless client outcomes Monitor performance, identify improvement opportunities, and implement positive change Cov...