Scientific Customer Service & Sales Advisor

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Role: -Scientific Customer Service & Sales Advisor
Type: -Temporary (potential to go temp to perm)
Location: -Flintshire- full time onsite
Hourly Rate: -£13.45 per hour
Hours: -Monday- Friday (days)- 37 hours a week

Russell Taylor Group are looking for an enthusiastic and motivated individual to join our client's team in a customer-facing support role within a technical services environment. This is an excellent opportunity for someone early in their career who is keen to learn, develop new skills, and grow within a supportive and established team. An interest/experience in science would be advantageous, but not essential- however previous experience in a sales role is required.
This role offers structured training, ongoing support, and clear opportunities for career development and progression within the wider organisation

Key Responsibilities
• Respond to customer enquiries via phone, email, and online meeting platforms, providing helpful and professional support
• Assist with preparing and following up on quotations, ensuring customers receive clear and timely information
• Support customers by explaining available options, with guidance and input from internal technical specialists when needed
• Accurately log customer enquiries, activities, and opportunities in the CRM system (Dynamics 365), with full training provided
• Review and assist with processing proforma invoices prior to issue
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Location:
Deeside
Salary:
£13.45 /hour
Job Type:
FullTime
Category:
Customer Service & Support

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