Job Title: Security Control Room Operative

Job Ref: SCRO-401

Closing Date: 7th August 2025

Summary

• To actively and effectively monitor and react to control room systems and alerts that include CCTV, fire alarms, and other activations.
• Ensure duties are carried out in accordance with policy and procedures
• Monitor and react to safety and security matters including those raised by staff or visitors.
• Occasionally carry out Close Protection opportunities if qualified.
• Occasionally carry out other security functions on site.
• 12-hour days and nights shift patten.

Responsibilities

• Operate and monitor on a day-to-day basis the CCTV functions, fire and security systems, ensuring all systems are operable, complete regular system checks, panic alarm checks reporting any faults.
• Ensue safety and security and react to any incidents as required, searching, downloading and maintaining as required.
• Complete incident reports as required, including the completion of a daily handover.
• Carry out duties in accordance with policy and procedure, assisting staff and colleagues as required in professional and customer focussed manner.
• Monitor and operate radio, telephone or other communication systems as required.
• Monitor and operate the building access control system assisting the supervisor to ensure access control for persons and vehicles is maintained to the highest standard.
• Occasionally undertake patrols, inspections or other security related function in accordance with management instructions when required.
• Issue and monitor visitor or other access passes and keys as if required.
• Attend awareness briefings and training.
• Maintain a sense of vigilance and awareness promoting a security minded culture
• Work a 12-hour shift pattern of days and nights.

Requirements

• Experience of working in a security control room with current CCTV SIA licence.
• Experience of managing or working in a supervisory capacity of a Security Control Room.
• Experience of working in fast-paced media or similar security environment.
• Experience of liaising with the Emergency Services.
• Evidence of mid-level security qualifications.
• Current SIA license including CCTV.
• SIA Close Protection preferred but not essential.
• Evidence of current First Aid skills.

This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating notes of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.