Security Service Engineer

London

We’re looking for an experienced Service Engineer to support and maintain critical smart building and electronic security systems across our client portfolio. This is a field-based, hands-on role focused on keeping systems running reliably through a mix of reactive support and scheduled maintenance.

What you’ll be doing: Responding to service calls and planned maintenance tasks across multiple client sites Fault-finding, repairing, and maintaining CCTV, access control, and IP-based networked systems Supporting smart building and integrated technology environments, including BMS-connected systems Working directly with client site teams, IT departments, and security personnel Coordinating with manufacturers, suppliers, and third-party support for technical resolution and parts Using remote diagnostics tools and portals to identify and resolve issues efficiently Producing clear service reports and maintaining accurate maintenance records Supporting SLA delivery and contributing to a high standard of customer service Taking part in an on-call rota when required

What we’re looking for: Essential <...