Company Overview

Industry: Customer Experience (CX)

Funding Journey: Series A ($35m) led by Tier 1 Investors

No of Employees: 60

Locations: Australia, London (UK), US (Remote)

Summary: Gives companies the ability to deliver a 24/7 universal concierge that not only answers questions but also takes safe, meaningful actions for customers across any channel.

The Brief

Title: Enterprise Account Executive

Location: London

Salary & Package: £75k-£90k base + Double OTE

Job Summary

• Own the full sales cycle for enterprise prospects, from prospecting to closing deals
• Develop deep understanding of customer support operations and articulate how their AI can transform them
• Partner with product and implementation teams to ensure smooth customer onboarding
• Help establish sales processes, documentation, and best practices as a founding AE (they have an AI-first, next-gen stack that includes Attio as a CRM, Grain for recording and coaching, and Unify, Rox and Clay for account intelligence, planning and prospecting - they’d welcome your input on selecting and building the right stack)
• Provide market intelligence and customer feedback to inform product development
• Build and nurture relationships with key decision-makers at target accounts
• Collaborate with founders to refine their value proposition and sales messaging
• Meet and exceed revenue targets through both new customer acquisition and expansion

Experienced Required

• Have 5+ years of experience in new business / acquisition enterprise SaaS sales, ideally in B2B software or AI-driven solutions
• Have a proven track record of building pipeline and consistently meeting or exceeding sales targets, ideally in an early stage or entrepreneurial setting that involves creating structure and selling innovative products in new markets
• Are comfortable with complex, consultative sales cycles and selling to multiple stakeholders
• Can effectively communicate technical concepts and ROI to both technical and business audiences
• Are naturally curious and enjoy understanding the nuances of customer operations
• Are an excellent communicator who can build trust and relationships at all levels
• Are excited about AI and its potential to transform how businesses operate (experience with AI tools is a plus)

The Application Process

1. GM for 30 mins
2. Founder for 45 mins
3. Case Study
4. 2 days paid work trial