Senior Account Manager, Europe (6 Month FTC)

Join to apply for the Senior Account Manager, Europe (6 Month FTC) role at Social Element

Senior Account Manager, Europe (6 Month FTC)

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Join to apply for the Senior Account Manager, Europe (6 Month FTC) role at Social Element

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Where: Remote with travel to production shoots, client meetings and team meetings

Type: 6 month fixed term contract

Join Us at The Social Element!

Founded 23 years ago, we're a leading global and independent full-service social media agency on a mission to Make Social Better for everyone.

To us, better social means creating unskippable content, making scrolling safer for everyone, creating stronger connections with each other and making a huge impact.

Now, we're on the lookout for a passionate Senior Account Manager to join our Client Services, Europe team!

The Opportunity

You will provide fantastic campaign management skills across multiple accounts. You will have fantastic communication and client management skills. You’ll be able to inspire and lead a team to create best-in-class work, and have sound business acumen to ensure projects are tracking well and staying within budget.

Client relationships: you will be the day to day contact throughout the entirety of the campaign. You will work closely with your clients to ensure transparency throughout the campaign and develop trusting relationships

Social savvy: you will have experience in social media marketing, and be able to draw on this expertise to guide your clients and the wider agency team to create the best social-first work for your client

Management: you will have wider team management experience, be able to galvanise the wider team to produce insight-led and creative work that directly addresses your client briefs

Communication: you have fantastic communication skills, you are able to confidently lead meetings with senior stakeholders, as well as manage up to your Head of Client Services to keep them up to date with campaign development, and know when to add them to key meetings.

Finance: you have sound financial acumen, you will be confident in managing large scopes, scoping out new campaigns and following internal finance processes to ensure the Head of Client Services is aware of any changes on the account.

Project Delivery: you will be confident working with Project Managers and to deliver large campaigns - ensuring these are scoped and resourced correctly, keeping a close eye on overburn and delivery deadlines.

What You’ll Do

• Forge strong relationships with day-to-day clients, placing yourself as the Campaign Lead for any day to day queries
• Review and provide feedback on all pieces of work, including social strategy, insight reports, creative concepts and final assets
• Work closely with project management team to ensure campaigns are run to time and within budget - providing bi-weekly burn reports
• Provide internal and external teams with ongoing status of projects, ensuring everyone has the correct level of information
• Work closely with production teams for any stills or video shoots
• Alert your Head of Client Services to any risk to the client relationship, and proactively works with them and other team leads to resolve
• Advocate for the client internally, and keep the agency team informed, focused, and enthused about the work and the business
  
  

• Outstanding client relationship skills
• Sound financial acumen
• Experience running video and still productions with production agencies
• Ability to confidently present to senior stakeholders
• Fantastic attention to detail
• Excellent organisational and time management skills and ability to juggle several tasks at once
• Excellent communication skills - confident communicating with stakeholders at different seniority levels
• Can demonstrate strong collaboration skills with internal teams
• Competent in using PowerPoint and full Google Suite of Apps
• A confident and driven individual, with a can do attitude
• Excellent interpersonal skills, and the ability to effectively communicate information in written and verbal format
  
  

• Extensive experience in client services
• Up-to-date and current knowledge of social platforms and social media trends
• Solid experience with forecasting and client planning
• Experience working on medium - large campaigns
  
  

• If you would prefer to submit your application in a different format, please feel free to get in touch with us at talent_tse@thesocialelement.agency and we will be happy to assist you in any way we can. We will be unable to process applications via this inbox.
  
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Sales and Business Development

• Industries

  Marketing Services

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