Job Title: Administrative Support Officer - Programme Support Office (PSO)

RAND Europe is seeking a talented Administrative Support Officer to join our Programme Support Office (PSO). This role involves providing essential administrative support across multiple research projects, ensuring smooth operations within the PSO.

Key Responsibilities:

1. Support PSO/PMO in overseeing the full lifecycle of proposals and projects.
2. Assist research proposal teams and PSO colleagues with administrative requirements.
3. Set up proposals and projects within the IT system.
4. Support tracking and management of risks and issues within PSO/PMO.
5. Assist in reviewing and obtaining approval of proposal and project budgets with PSOO.
6. Help create and maintain accurate project plans.
7. Maintain contract management and project budgets within the IT system.
8. Oversee lifecycle of Rate Requests and Intercompany Work Authorisations.
9. Register and maintain external Associates within the IT system.
10. Maintain information on overarching framework contracts.
11. Track and report project progress, including milestones, budgets, and resources.
12. Maintain regulatory documents for CIC, AISBL, and NL entities.
13. Update internal PSO process documentation and project-related documents.
14. Manage client and supplier data.
15. Support maintenance of ISO 9001 certification.
16. Assist with the Individual Portfolio Report and promotion processes.
17. Support the Publications Report and pipeline activities.
18. Assist with Conflict of Interest (COI) checks and reports.
19. Keep the PSO/PMO team Intranet page up to date.
20. Ensure compliance with all IMS policies.
21. Perform ad hoc duties as required.

Requirements:

• Business administration support experience in a project management environment (data entry, document management, form completion).
• Ability to coordinate document management processes and reporting.
• Excellent written and verbal communication skills.
• Proficiency in intermediate Excel, Word, and PowerPoint.
• Experience with MS Project.

Salary and Benefits:

£28,000 - £31,000 DOE

• Pension - 8% Employer contribution
• 33 days holiday allowance, including Bank Holidays
• Annual salary review
• BUPA medical insurance
• Generous sick pay
• Enhanced family-friendly policies
• Group income protection and life assurance
• Flexible working arrangements
• Learning and development opportunities
• Employee wellbeing support
• On-site amenities including fresh fruit, parking, cycle schemes
• Service awards

About RAND Europe:

RAND Europe is a not-for-profit research institute with over 30 years of experience in policy research, aiming to shape societal challenges into positive change. Our offices are located in Cambridge, Brussels, and The Hague, employing approximately 190 staff.

Location and Work Arrangements:

This role is based at our Cambridge office with the option to work from home three days a week, requiring team presence in the office two days a week.