Senior Business Analyst, M&G Direct
New Today
The role:
The role holder will be seen as a senior expert in Business Analysis and will bring broad business analysis experience gained over several years. Ideally, they will have a good understanding of the M&G Direct products and funds. They will be able to work with M&G stakeholders from a variety of teams and at various levels of seniority both internally and with external suppliers. They will take ownership and be responsible for helping drive and implement change. They will be good at capturing requirements either as part of a group or individually. Good communication is essential. The role will focus on the end customer - as well as controlling risks associated with change.
What I’ll be doing - your accountabilities:
Set the focus and approach to Business Analysis tasks: You'll work to make sure that the approach and focus is joined up and contributing towards the team goals.
Investigating, understanding and capturing requirements: You'll work with others in the project to work on documenting requirements, analysing and investigating solutions, then presenting the way forward in a way that can be understood by stakeholders. This may be with internal teams or partners who are third parties.
Unblock problems and issues: Work with the team to anticipate and unblock issues that they may encounter. You'll need to be finding solutions to the problems encountered and facilitate their implementation.
Prioritisation: Where there is more demand than supply, help prioritise in creative ways so the work can be completed.
Stakeholder management: You will build relationships with peers and stakeholders both internal and external. You will be a positive influence for a positive in Business Analysis.
Expertise and Ownership: Working with your colleagues, you will be seen as an expert in your subject matter and will be one of the go to people for M&G Direct change.
Implementation of Change: You will be flexible in stretching outside your immediate role when required. In a small team you will not only need to be a senior business analyst, but you may also need to assist with product owner skills, testing skills, and implementation skills.
This is a Fixed Term Contract
Skills required for role:
Business Analysis skills: Bring extensive experience in business analysis. Investigate, analyse, visualise and articulate and solve problems. Ensure the solution aligns with the vision of M&G. Keep abreast of market trends and techniques.
Understanding the business: An understanding of direct-to-consumer business processes and operating models within Asset Management is advantageous. Understand good business processes and analyse and document current business processes clearly. Identify and implement opportunities for optimisation and transformation. Familiar with financial services products and practices.
Research and critical thinking skills: Take a problem and consider several possible outcomes, identify the best outcome by probing and researching viable options. Present findings in a way that is appropriate for the intended audience.
People skills: Interact with a lot of people at many different levels. Understand how different people think and what motivates them to help determine business analysis outcomes.
Communication skills: Good listener, understand what people are telling you. Communicate effectively, at the right level of detail, at the right frequency and in the right way. Good negotiator.
Technology skills: Good working understanding of technology/architecture. Familiar with architecture terminology and have broad experience of key industry software. Comfortable diving into technology detail and analysing data. Comfortable working in agile and waterfall methodologies and understand advantages and disadvantages of different methodologies.
Can do attitude: Find solutions, overcome issues, and be willing to roll up your sleeves to get the job done.
Recruiter: Sarah Hawkins
Type: Fixed Term contract
What we offer:
At M&G, we're committed to helping you thrive and supporting your wellbeing, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future. Our UK benefits include:
As a savings and Investments firm we are proud to offer a valuable pension scheme of 18%, with 13% made up of Employer Contributions and 5% Employee Contributions. We also offer Share Save and our Share Incentive Plan, together with access to financial wellbeing and support services - to help give you real confidence to put your money to work.
Enjoy 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days and additional flexibility through our Time Off When You Need It policy - to balance your work and personal commitments.
Our market leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - as supporting families is a core aspect of our inclusive culture.
Health & Protection cover including Private Healthcare, Critical Illness cover and Life Assurance for you, with family options - for peace of mind.
To explore more about life at M&G and our full benefits offering, visit Life at M&G
We have a diverse workforce and an inclusive culture at M&G, underpinned by our policies and our employee‑led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long‑term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long‑term health conditions, disabilities, or neuro‑divergent conditions.
If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: careers@mandg.com
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- Location:
- Greater London
- Job Type:
- FullTime
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