Senior Claims Handler

28 Days Old

Senior Travel Claims Handler Cardiff (Hybrid Working) Salary: From £27,000 (depending on experience) Yolk Recruitment are working with a growing insurance services provider in central Cardiff who are looking to expand their travel claims team with the addition of an experienced Senior Travel Claims Handler. This is a full-time, permanent role with a hybrid working model (2-3 days in the office). The business supports leading car and travel insurance brands, delivering services such as claims handling, underwriting, customer service, pricing, and more. The company prides itself on being data-driven and collaborative, with a strong emphasis on continuous improvement and customer experience. The Role As a Senior Travel Claims Handler, you'll take ownership of complex claims across domestic and international travel insurance, from first notification through to settlement. You'll also play a key part in supporting the wider claims function - working closely with team leaders to provide technical support, contribute to audits, help with training, and identify areas for operational improvement. Key Responsibilities Review and process complex travel insurance claims and complaints in line with policy terms and regulatory standards Manage your own caseload proactively from start to finish Support the tea...
Location:
Cardiff
Salary:
£30,000
Job Type:
FullTime
Category:
Insurance

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