Senior Claims Manager

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We are recruiting for Senior Claims Managers with clinical negligence claims handling experience to join us and support our main aim by proactively managing claims from commencement to conclusion on behalf of Members and Beneficiaries of the indemnity schemes that we are responsible for as an NHS arms length body.Main duties of the jobThe NHS Resolution Claims Management function has embarked on a transformation and expansion programme with a vision to deliver a single, integrated claims function, with a supportive organisational structure that avoids duplication of effort and allows teams to develop their skills. Having experienced claims managers as part of our workforce is key to the successful delivery of NHS Resolutions Strategy and we are committed to harnessing the power of claims management expertise to achieve excellence in delivery of our objectives.Job responsibilitiesManaging a caseload of complex or high value clinical negligence claims on behalf of Trusts, GPs, and NHS England, ensuring successful handling and resolution.Working closely with claims function colleagues to deliver our strategic aims of fair resolution whilst ensuring lessons learned are fed into wider NHS safety systems to improve standards of patient care.In conjunction with Technical Leader colleagues promoting the delivery of high technical performance of the team whilst maintaining exemplary customer service.Promoting high quality standards of case handling to deliver Key Performance Indicators (KPIs) across the team which consistently meet or exceed designated audit requirements.Supporting the technical development of team members in collaboration with the Operational and Technical Leads, contributing to their career progression.QualificationsDegree level or equivalentRecognised post graduate qualification or equivalent skills and experienceExperienceExtensive experience of handling clinical negligence claims to a successful conclusion and experience of successfully managing a complex or high value caseload while successfully achieving set targetsDetailed knowledge and understanding of the application of current law relating to clinical negligence claimsDemonstrable evidence of the ability to plan and organise a broad range of complex activities within a claims environmentExcellent communication skills, including composing complex correspondence and legal documentationExperience of planning, designing and delivering training to share expert knowledge with claims colleaguesThe ability to explain highly complex issues to internal and external stakeholders and overcome any barriers to understandingUnderstanding of NHS Resolution strategic objectives, philosophy and PEER valuesBenefitsCompetitive salary and benefits package. Commitment to a flexible and family-friendly working organisation. Opportunities for career growth and development. Collaborative and innovative work environment. Work in a progressive environment towards data‑driven strategies. A commitment to diversity, equality, and inclusion. Access to the NHS Pension Scheme and a minimum of 27 days Annual Leave. Commitment to support individuals in having a work and life balance, offering flexible working arrangements. 24 hours employee assistance programme from PAM Wellness (EAP). Eye care vouchers for Specsavers. Blue Light card, a discount service for the emergency services and the NHS. Cycle to work scheme. Season ticket loan scheme.Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. #J-18808-Ljbffr
Location:
Leeds
Job Type:
FullTime

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