Senior Claims Manager

New Today

We’re exclusively partnering with a growing, forward-thinking insurance brokerage that is looking for an experienced Senior Claims Manager to take full control of their claims function.
If you’re ready to step into a role where your decisions genuinely matter — keep reading.
Why This Role Stands Out
* Full ownership of the claims function
* Leadership responsibility across Commercial, Agricultural & Personal Lines
* Genuine influence over processes and service standards
* A business that values expertise and initiative
* Clear opportunity for progression
You’ll manage the entire claims lifecycle — from first notification through to settlement, ensuring claims are handled efficiently, accurately, and with exceptional client care.
What You’ll Be Doing
* Overseeing all claims across Commercial, Agricultural & Personal Lines
* Acting as the key point of contact for clients, insurers, and loss adjusters
* Driving claims forward and proactively chasing outstanding settlements
* Supervising and supporting Claims Handlers
* Reviewing claims for compliance, accuracy, and best outcomes
* Improving processes to increase efficiency and service quality
* Resolving complex cases and negotiating satisfactory settlements
* Ensuring payments are processed promptly and correctly
What We’re Looking For
* 5+ years’ experience within a Claims role
* 2+ years in a Senior or supervisory capacity
* Strong leadership and decision-making ability
* Excellent organisational and problem-solving skills
* Confident communicator with insurers and stakeholders
* Acturis experience (highly desirable)
* High attention to detail and ability to manage multiple priorities
What’s On Offer
* £30,000 – £35,000 per annum (depending on experience)
* 25 days holiday + bank holidays (increasing with service)
* Company Pension
* Company Health Plan (after 1 year)
* Ongoing training & career progression
* Free parking
Ready to step into a role where you’ll truly lead the claims function?
Apply today for a confidential discussion. We’re shortlisting immediately — don’t miss out
Location:
Shrewsbury, Shropshire
Salary:
£30,000 - £35,000 /annum
Job Type:
FullTime
Category:
Accounting/Financial/Insurance

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