Senior Client Outcomes Manager

New Yesterday

Excited to grow your career? Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role As Senior Client Outcomes Manager you will work with a wide range of stakeholders to ensure that Hargreaves Lansdown (HL) upholds and continually advances its approach to meeting Consumer Duty standards. This is crucial for maintaining consumer trust and confidence, drive forward HL's strategy and for enabling the business to maintain a transparent and trusted relationship with its regulators. With Consumer Duty expertise, you will provide specialist conduct risk and Consumer Duty advice, challenge, and guidance across HL, informing the standards to which the business operates in delivering good client outcomes and mitigating risks of consumer harm. Within this role, you will play a crucial role in defining, measuring and optimising client outcomes, ensuring compliance with regulatory standards, and championing our client-centric culture. You will be instrumental in driving the overall strategy aime...
Location:
Bristol
Salary:
£90,000
Category:
Management & Consultancy

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