Senior Client Technical Manager (London)

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Who We Are

Consilium, part of the Aventum Group, is an established Lloyds of London Broker that embodies a culture of inspiration and innovation. Powered by our people's commitment, our united vision and collective determination make an unquestionable difference.

Driven by independence, we make decisions for our team and clients, not external shareholders - inspiring action, challenging the status quo and seizing opportunities. At Consilium, excellence is not a destination but a journey we undertake together.

Our people are at the heart of Aventum. Working together in dynamic, service-focused teams, we prioritise our customers in everything we do. Collaboration fuels our success, courage drives innovation, and continuous improvement keeps us ahead in a rapidly evolving industry. Our shared commitment is to revolutionise insurance for the better, one day at a time.

We also believe that investing in our people is investing in our future. By empowering people across the Group to develop their careers, advance within the Group, and embrace new challenges, we build an environment where growth and learning never stop.

Our competitive benefits package, offered via a flexible benefits platform, reflects this. Beyond core benefits, employees have the freedom to tailor their benefits to meet their individual needs and support their unique goals and ambitions.

Role Summary
The Senior Delegated Authority Technical Manager oversees the technical aspects of delegated authority agreements between the company and third-party insurers, brokers, and other partners. This includes managing the implementation, governance, and performance of delegated authority arrangements, ensuring compliance with industry regulations and internal standards, and supporting the development of strategic improvements within the delegated authority operation.

Role Accountabilities
Oversee the review, negotiation, and implementation of delegated authority agreements, ensuring that contracts are aligned with business objectives and regulatory requirements.

Producing Binding Authority contracts, associated Reinsurance contracts, Endorsements and any other documentation required within the DUA lifecycle.
Provide technical support and expert advice to internal teams on delegated authority matters, such as underwriting, compliance, and claims.
Build and maintain strong relationships with key internal and external stakeholders, including underwriters, brokers and insurers to ensure alignment on delegated authority arrangements.
Act as the key point of contact for escalated issues related to delegated authority, providing leadership and resolution when required.
Ensure that the Placement and Delegated Authority frameworks are adhered to and updated as necessary.
Provide coaching and mentoring to junior team members, supporting their professional development in delegated authority processes, risk management and regulatory compliance
Using internal and external tools to ensure documentation contains the correct clauses, conditions, taxes, etc, for that jurisdiction.
Support the development of training materials and workshops to ensure that internal stakeholders are educated on best practices for delegated authority arrangements
Assist Client Services Executives and IBA with resolving any issues relating to payments to the markets or from clients.
Provide ad hoc support to the Team Lead and other team members as needed.
Any additional duties as assigned.

Role Requirements

Extensive working knowledge of delegated authority insurance and reinsurance agreements
Understanding of underwriting, claims processes and risk management.
Experience in London Market Binding Authority & Coverholder application processes
At least 5 A-C Grade GCSE (or equivalent) including English and Maths
Insurance qualifications, e.g. CII (preferred)

Skills And Abilities

Leadership experience with the ability to manage and collaborate with various departments, fostering a culture of continuous improvement and high performance.
Strong analytical skills, with experience in identifying trends, driving performance, and resolving issues.
Excellent written and verbal communication skills, with the ability to present complex technical information to senior stakeholders and non-technical teams.
Excellent attention to detail and organisational skills, with the ability to manage multiple priorities and deadlines.
Adaptable and flexible in response to a fast-paced, evolving industry landscape
Experience in managing projects and initiatives (not essential)

Management Duties
Yes

We are an equal opportunity employer, and we are proud to share that 93% of our employees say they can be themselves at work. We aim to hire our industry's finest people because the best people drive the best outcomes. We will forever challenge the status quo because we know there are always ways to improve things. Because together, we're limitless.

We value applicants from all backgrounds and foster a culture of inclusivity. We understand the need for flexibility, so we work in a hybrid model. Please let us know if you require any reasonable adjustments during recruitment.

Skills And Abilities

Leadership experience with the ability to manage and collaborate with various departments, fostering a culture of continuous improvement and high performance.
Strong analytical skills, with experience in identifying trends, driving performance, and resolving issues.
Excellent written and verbal communication skills, with the ability to present complex technical information to senior stakeholders and non-technical teams.
Excellent attention to detail and organisational skills, with the ability to manage multiple priorities and deadlines.
Adaptable and flexible in response to a fast-paced, evolving industry landscape
Experience in managing projects and initiatives (not essential)

Management Duties
Yes

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Engineering and Information Technology
Industries
Insurance

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Location:: London
Job Type:: FullTime

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Senior Client Technical Manager (London)
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The Senior Delegated Authority Technical Manager oversees the technical aspects of delegated authority agreements between the company and third-party insurers, brokers, and other partners. This includes managing the implementation, governance, and performance of delegated Authority arrangements, ensuring compliance with industry...

More Details

Senior Client Technical Manager (London)

Seniority level

Seniority level

Employment type

Employment type

Job function

Job function

Industries

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