Senior Content Designer (12-month FTC) About The Role This isn’t just about words on screens — it’s about shaping how millions of travellers think, feel and act when planning their next trip. As a Senior Content Designer (12‑month FTC), you’ll sit at the heart of our Retention team, helping travellers stay connected to their plans long after that first search. From revisiting dream destinations to spotting the perfect moment to book, you’ll design content that keeps Skyscanner front‑of‑mind (and top‑of‑tabs). You’ll work across both well‑loved features like Drops and brand‑new exploratory spaces — crafting experiences that help travellers discover, organise and act on their travel ideas. It’s equal parts strategy and craft, with plenty of room to experiment, influence direction, and ship meaningful work that reaches millions. What You’ll Be Doing

Shaping engagement journeys: Lead content design across key experiences that help travellers discover opportunities and keep track of travel ideas over time Crafting compelling messaging: Create clear, motivating content that drives action and brings travellers back again (and again) Collaborating to refine experiences: Partner with Product and Design to test, iterate and continuously improve how we communicate value Ensuring consistency of voice: Maintain a cohesive, human tone across platforms, touchpoints and features Defining emerging experiences: Contribute to early‑stage concepts, helping shape ideas before they fully take flight Designing scalable systems: Build content patterns that flex and scale across evolving features and journeys Simplifying complexity: Translate nuanced product ideas into intuitive, easy‑to‑navigate experiences travellers actually enjoy using

About You

Experienced in content design: You’ve worked in senior content design or UX writing roles within digital product teams and know how to deliver impact Systems thinker: You’re comfortable working across feature ecosystems, not just polishing single flows Exploration‑friendly: You thrive in ambiguity and can shape content in early‑stage, evolving product spaces Balance‑driven: You know how to blend inspiration with utility in consumer‑facing products Experimentation‑savvy: You’ve contributed to testing and optimisation, using data to sharpen your content decisions Impact‑aware: You understand how content influences engagement, retention and user behaviour Collaborative by nature: You confidently partner with Product Managers, Designers, Researchers and Engineers to bring ideas to life

We are proud to be an equal opportunities employer and are committed to building an inclusive workplace where everyone can thrive and products that are accessible to all. We’re committed to ensuring our application and recruitment processes are inclusive and accessible to everyone. If you require any reasonable adjustments or accommodations for interviews, and/or wish to apply under the Disability Confident scheme, please let your recruiter know. #J-18808-Ljbffr