ResponsibilitiesShaping engagement journeys: Lead content design across key experiences that help travellers discover opportunities and keep track of travel ideas over timeCrafting compelling messaging: Create clear, motivating content that drives action and brings travellers back again (and again)Collaborating to refine experiences: Partner with Product and Design to test, iterate and continuously improve how we communicate valueEnsuring consistency of voice: Maintain a cohesive, human tone across platforms, touchpoints and featuresDefining emerging experiences: Contribute to early-stage concepts, helping shape ideas before they fully take flightDesigning scalable systems: Build content patterns that flex and scale across evolving features and journeysSimplifying complexity: Translate nuanced product ideas into intuitive, easy‑to‑navigate experiences travellers actually enjoy usingQualificationsExperienced in content design: You’ve worked in senior content design or UX writing roles within digital product teams and know how to deliver impactSystems thinker: You’re comfortable working across feature ecosystems, not just polishing single flowsExploration‑friendly: You thrive in ambiguity and can shape content in early‑stage, evolving product spacesBalance‑driven: You know how to blend inspiration with utility in consumer‑facing productsExperimentation‑savvy: You’ve contributed to testing and optimisation, using data to sharpen your content decisionsImpact‑aware: You understand how content influences engagement, retention and user behaviourCollaborative by nature: You confidently partner with Product Managers, Designers, Researchers and Engineers to bring ideas to lifeEqual Opportunity StatementWe are proud to be an equal opportunities employer and are committed to building an inclusive workplace where everyone can thrive and products that are accessible to all. #J-18808-Ljbffr