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Talent Partner | Specialising in Data Driven Marketing (CRM, MarTech, Data Science & Analytics) including AI, Machine Learning & LLM. Passionate…

Senior CRM Executive – Drive Personalised Experiences Across Global Audience

North London

Up to £40K + 10% bonus

Hybrid - 3 days a week onsite

Are you passionate about using data to shape engaging, personalised customer experiences? Do you thrive in a collaborative environment where your work directly impacts millions? My client is looking for a forward-thinking Senior CRM Executive to help deliver cutting-edge digital campaigns across email, push, SMS, web and app channels.

This is a fantastic opportunity to join a progressive organisation with an inclusive, supporter-first mindset and a strong commitment to innovation. You’ll be joining a dynamic Marketing team where experimentation, insight, and customer understanding are the foundation of every decision.

What You’ll Be Doing:

• Delivering end-to-end omni-channel CRM campaigns that are insight-led and highly personalised.
• Leading the transition from traditional campaigns to a dynamic “always-on” approach using automation and segmentation.
• Collaborating with multiple stakeholders to implement effective journeys across digital channels: email, app, web, SMS and push.
• Working hands-on with customer data platforms and marketing automation tools to improve customer relevance.
• Supporting major cross-channel initiatives such as membership renewals and new product launches.
• Monitoring campaign performance and running A/B tests to constantly improve results.

What You’ll Bring:

• 3+ years’ experience delivering digital marketing campaigns using omni-channel strategies.
• Experience operating customer data platforms or CRM systems such as Salesforce, Microsoft Dynamics, Braze, Bloomreach, Cheetah Digital, etc.
• A keen eye for detail and a passion for data-driven decision-making.
• A collaborative approach with strong communication skills to bring ideas to life across teams.
• A curiosity to challenge the norm and explore new ways of reaching and engaging diverse audiences.
• Knowledge of GDPR principles and the ability to translate insights into actionable campaign improvements.

Why You’ll Love It Here:

• Be part of a mission-driven, supporter-focused organisation that values inclusivity and innovation.
• Work with a collaborative, high-performing team on campaigns seen and felt globally.
• Flexible working policy and the chance to help shape the future of digital engagement.

We encourage applications from people of all backgrounds, particularly women and individuals from ethnically diverse communities who are underrepresented in our industry. You don’t need to tick every box – if this sounds exciting and your experience is close, we’d love to hear from you!

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing

• Industries

  Sports Teams and Clubs

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