Senior Customer Services Advisor

3 Days Old

Job Title: Senior Customer Services Advisor Area of operation: Resident Services Salary: £38,022 per annum Hours: 37.5 hours per week Responsible to: Assistant Director of Customer Services Pension entitlement: Company Stakeholder Scheme Annual leave entitlement : 30 days per annum Place of work: Based at English Rural’s Surrey office in Lower Eashing About English Rural: English Rural Housing Association is a leading national rural specialist working to provide affordable homes in small villages for local people.  We own and manage around 1,600 affordable properties, spread amongst 160 villages, and have a development programme of around 200 more homes. About the role: Are you looking for an exciting opportunity to join our customer services team and deliver exceptional services to residents? We are currently seeking a Senior Customer Services Advisor to join the team and help us embed a culture of customer excellence through our dedicated customer contact hub. As part of this role, you will work alongside technical and housing specialists to offer first-line responses to resident enquiries. In addition, you will support the Customer Services Manager in supervising and advising a team of Customer Services Ad...
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Location:
Godalming
Salary:
£38,022 per annum
Job Type:
PartTime
Category:
Customer Service & Support

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